57 results found
Smarsh, a provider for regulated industries, deployed "Archie," an AI-driven support agent, achieving 59% self-service adoption. Built on Salesforce's Agentforce 360 Platform, Archie serves as an intelligent "front door" for customer support, simplifying navigation and ensuring compliance through meticulous data preparation and regulatory approvals.
DoorDash Ends Free Ad-Supported HBO Max Perk for DashPass Subscribers Key takeaways DoorDash is discontinuing the free ad-supported HBO Max benefit for its DashPass subscribers. This streaming service perk was
Wikipedia blacklists Archive.today after alleged DDoS attack Key takeaways Wikipedia editors have made a significant decision to remove all existing links to Archive.today, a prominent web archiving service. This move
A 13-hour AWS service disruption in December was reportedly caused by Amazon's Kiro AI tool, according to the Financial Times. Amazon disputes this, attributing the incident to "user error" and "misconfigured access controls" rather than AI autonomy, clarifying it was a brief event affecting only one specific service.
GeekWire successfully tested Amazon's 30-minute Amazon Now delivery service live on a podcast. Experts from Consumer Intelligence Research Partners (CIRP) explained that this speedy delivery model, coupled with Amazon's significant investment in logistics, is central to its strategy of becoming the \
Amazon pushes back on Financial Times report blaming AI coding tools for AWS outages Amazon's cloud computing arm, Amazon Web Services (AWS), has issued a forceful public rebuttal to a Financial Times (FT) report
Meta's flagship metaverse service, Horizon Worlds, is decoupling from its Quest VR platform and shifting its focus predominantly to mobile. This strategic pivot follows significant financial losses in Meta's mixed reality division and internal layoffs, signaling a move away from an all-encompassing VR metaverse vision toward mobile engagement, augmented reality, and AI investments.
