Search results for "Regulated Industries"

industry: How Smarsh built an AI front door for regulated industries

Smarsh, a provider for regulated industries, deployed "Archie," an AI-driven support agent, achieving 59% self-service adoption. Built on Salesforce's Agentforce 360 Platform, Archie serves as an intelligent "front door" for customer support, simplifying navigation and ensuring compliance through meticulous data preparation and regulatory approvals.